Technical & Solution Health Checks
If your organization has been live with Perceptive Content (ImageNow) for 18 months or longer, chances are you have already exceeded any initial estimates or expectations for database growth, content storage, and the number of users working within the software. At best, this could mean that your solutions are not performing optimally. At worst, it means you have larger issues coming down the road.
Regular Technical and Solution Health Checks are critical to the support and ongoing maintenance of your Perceptive Content environments. Health Checks help measure and compare actual system usage to initial expectations, giving you the ability to proactively address concerns and reallocate resources before they cause significant technical and functional issues like downtime, loss of data, or other business interruptions.
RPI Consultants can help you evaluate and proactively resolve these issues, including:
- Software and industry best practices are being utilized
- Ensure INOW databases are free from corruption
- Ensure databases are allocated the appropriate space
- Confirm application server is properly configured and has been allocated resources in line with best practices
- Ensure Application Agents are properly configured and allocated acceptable resources
- Check log files and import directories
- Provide detailed recommendations to maximize your investment and system potential
Watch Pre-recorded Webinars Featuring Perceptive Content
RPI’s ImageNow Consultants are here to help with your next Perceptive Content project!
Perceptive Content (ImageNow) Expertise
RPI Consultants combines expert product knowledge with real-world industry and functional experience to implement Perceptive Content (ImageNow) solutions that are based on best practices and proven designs. As a good services partner, we want to share some of that knowledge with our customers through our Knowledge Base and monthly Webinars.
Industries & Solutions
RPI Consultants has supported Perceptive Content customers across nearly every industry and within every functional department. As a result, our consultants specialize in specific solutions adding functional and domain expertise to deep product knowledge.
Accounts Payable Automation
With deep roots in ERP implementations and shared service centers, we are Accounts Payable (AP) Automation experts. AP Automation solutions with Perceptive Content reduce or eliminate manual data entry from your invoice processing workflows, reducing errors and costs while getting vendors paid faster.
Healthcare Back Office Automation
Hospitals and healthcare organizations have unique challenges in managing back-office and administrative processes. For example, critical medical equipment requires effective supply chain management and quality of care is directly linked to diligent credentialing by human resources. RPI Consultants has a long history helping hospitals and healthcare organizations meet these unique challenges with tools like Perceptive Content.
Transcripts & Admissions Automation
Most Admissions Departments still rely on manual data entry to capture transcript data from new student and transfer applications, creating delays and errors that cause higher education institutions to lose best-fit applicants. Transcript & Admissions Automation solutions remove manual data entry, significantly improving data quality and timeliness of transcript and application processing.
Enterprise Content Management with Infor Lawson
RPI Consultants is also proud to be one of the largest and most respected professional services organizations for Infor Lawson consulting. With half of the company dedicated to Infor Lawson HCM, SCM, and Lawson technical integrations, customers with both Infor Lawson and Perceptive Content benefit greatly from our combined expertise.
Manufacturing Back Office & Administration
Between changing regulations and an intricate, global supply chain, manufacturers need solutions that are flexible, easy to manage, and offer visibility across the enterprise. RPI Consultants has extensive experience helping manufacturers implement enterprise content management to automate critical document imaging and workflows.
Human Resources Automation
At any given moment, a Human Resources (HR) department’s focus may be on employee recruitment or retention, benefits administration, legal discovery, or any other employee-focused service, all while proving strict regulatory compliance. Enterprise content management simplifies searching, access, and security for employee records while also providing transparent digital workflows.
About RPI Consultants
RPI Consultants is an industry leader in Enterprise Resource Planning, Enterprise Content Management, and Business Process Automation technical consulting services. We have extensive experience designing, implementing, and supporting Infor Lawson, Perceptive Content (ImageNow), Kofax, OnBase by Hyland, and Brainware by Hyland (formerly Perceptive Intelligent Capture).
RPI Consultants provides professional and technical services for new installations and upgrades, solution and technical health checks, new solution designs and implementations, custom development and system integrations, custom training, and environment and product migrations. We are also an authorized license reseller. For more information about RPI Consultants, including license and service quotes, product demonstrations, or general inquiries, visit www.rpic.com/contact.
Product Partners & Software Expertise
I’d just like to say that the folks you brought to bear were top-notch technically and very professional representing your company. Thank you again for your responsiveness and the long after hours of support. I personally appreciate it.Eric BuhringVice President Application Services, Teletech Technology
Our partnership with RPI Consultants helps us ensure customers can effectively use Lawson products to make their business processes simpler and more cost-effective.Brian SterrettLawson Software
RPI was flexible to work with our schedule and meet our specific needs. With their help we were ready to move forward with our upgrade.Tom FarryBon Secours Health Systems
One planning phone call and one follow-up call once our script was written and we were live! Responsive, Professional, Integrity that’s how I would describe RPI Consultants.Meg KobalterBarton Memorial Hospital
Our [ImageNow] launch was an immediate success. I have to say that after a few months of working with RPI, I wasn’t surprised.Craig Hopkins, Finance Implementation LeadSisters of Charity of Leavenworth Health Systems
We understood that we required a robust, customized solution. RPI not only had the expertise with ImageNow, they listened to our needs and helped make sure it was a success.Chris Tozier, Director, IT DepartmentInternational Speedway Corporation
RPI has more than just knowledge. The consultants I have worked with are personable and are leaders who will drive towards a more efficient solution. As a result, we are now recognizing a significant return on investment, with minimal impact to operations.Joel StaffordBon Secours Health System