In 2014, Lippert realized that despite the many benefits of Perceptive Content and Brainware, their complex and high-volume solution led to spending too much time trying to solve difficult operational and technical conflicts. In addition, their company’s innovative nature and unique take on conducting business meant they were in search of customized solutions that would help streamline their software and take it to the next level.
Lippert IT staff needed a third party that was knowledgeable of the Perceptive products to take the reins and allow them to focus on other strategic initiatives while having visibility to the work performed. A communication system was put in place to allow easy access to the RPI team, document the work performed, and provide accountability.
Through Managed Services with RPI, Lippert has been able to continue their steady growth and focus on other areas, knowing that a team of Perceptive experts is on call at a moment’s notice. As their software and business needs morph and evolve, RPI is right alongside them, innovating solutions to match new challenges as they arise. RPI looks forward to growing alongside Lippert for a long time to come.