10 Questions to Answer Before Implementing RPA

Robotic Process Automation, or RPA, has gained popularity for its ability to automate complex and time-consuming tasks. But introducing RPA into your organization can itself be time-consuming, expensive, and outright confusing if not approached correctly. Before you buy into the promises of automation, make sure you can answer these 10 questions that will prepare you for the rewarding journey ahead.

1. Is automation already being considered in your organization?

While the concept of RPA may be new to you, it may not be new to your organization. It is surprising how many large organizations have several different RPA pilots running simultaneously across different departments and with different software providers. While there may be some benefit to seeing how different vendor’s technologies perform in different environments, this disconnected approach (whether accidental or by design) makes expanding automation across the organization more difficult and more expensive. Why pay for 4 different RPA licenses from 4 different vendors when you could have automated all of them with the same license? How do we account for a knowledge transfer in case of employee turnover?    Make sure the organization approaches RPA with