Perceptive Content Tips & Tricks

Perceptive Content is a flexible platform that can be tailored to nearly any solution. RPI Senior Consultants will show you some of the tricks you can use to make the most of this product. An effective technique for load balancing in workflow, and a method to easily use ImageNow Printer to append pages to a document are just a couple of the tips you’ll learn in this webinar!


Jeff Jones:
Hi my name is Jeff Jones, so we’re going to be talking about Perceptive Content tips and tricks today. To give you a quick overview we’re going to start with Perceptive client tips because there’s a lot of handy features in Perceptive Content that both the users and administrators do not, maybe don’t know about or use widely. These little things can make your life a little bit easier on a daily basis.

So, like I said, we’re going to discuss Perceptive Content client tips. We’re going to discuss and Imagenow printer appending script that we are going to provide you guys. And then we’re also going to go over some workload tips and tricks.

So, to start off we’re going to discuss Message Center and this is a very handy tool that a lot of users aren’t aware of. The Message Center allows the user or admin to keep track of document count within the queues they have access to. All from a convenient interface on the tool bar and we’ll show you that in a second. But, to access the Message Center from the Perceptive Content toolbar you just choose the settings, and then select the show Message Center option, this will bring up the Message Center underneath the toolbar.

Go back into your settings menu, select the options, and then this will bring up your dialogue box. You’ll select the toolbar option, and then there’s three tabs, general, default, and Message Center. Select the Message Center. And the top stuff is just kinda stylizing. You don’t really need to do anything with that unless you want to customize your Message Center. But, down here is the important part where it says workflow queue status. This will have all the queues that you have access to. You can select any or all and then just click apply and okay and then you will have a nice little display here showing all your various queues and how many documents are idle, working, et cetera.

Also, it gives you a total queue count. Another nice feature is if you need to go to that workflow queue you can just double click the name and it will take you right to that workflow queue.

Alex Lindsey:
So this is particularly helpful for administrators that have responsibilities on error queues, if you have scripts that are running and you’re responsible for going out and checking if those are erroring or not. If you don’t want to rely on the emails and things like that, the Message Center is a nice option for you to kind of see a rolling tally of kind of where things are in terms of your responsibilities.

So, the next part is kind of fun because this is particularly geared towards the visually impaired. Sometimes these toolbars can have icons that are pretty small so there’s a real easy way for us to, basically for you guys to go out and make those larger so you can kind of see these icons a little bit better and navigate a little bit better.

So, from your document viewer, you can click on the view drop down here, navigate to toolbars, then to customize, and this will pop up another box over here. And then, you’ll go over to the options tab and from there you’ll just click on the large icons checkbox. And you can basically close it from there. That should take care of it automatically. No need to disconnect or restart or anything like that. It’s just a real quick setting that you can do to make things a little bit easier for you to see if you’re having trouble seeing some of the smaller icons.

The other thing that you can do from the toolbar here is to give access to basically, to enable logging for the client and user side logging. So, how you would do it, and then I’ll get to kind of what the best case scenario for that is. You shift right click on the toolbar here. And then you would select logging and from there you can basically enable user logging to kind of track what some people are doing. It’s particularly helpful when you’re trying to troubleshoot something and you can’t quite figure out what’s going wrong and what weird behavior might be happening. It’s a great way to track that.

It’s also important to note for the logging that you want to turn it off once itR