Capture and Import Emails with RPI’s Yoga™ Email Capture

RPI’s proprietary Yoga™ Email Capture (formerly EC Service) is an alternative solution for monitoring and capturing emails and attachments. RPI developed EC Service to provide more robust import and indexing capabilities with fewer issues system compatibility issues. Additionally, EC Service logs more metadata about the email, improving reporting and auditing capabilities.

Alex Lindsey:
Hello, everyone, and welcome to another Webinar Wednesday, hosted by RPI Consultants. Today, we’re going to be talking about our email capture service and how it can help you in all the different workflow and ERP integration solutions that you guys may have.

Michael Madsen:
Hello, everyone. My name is Michael Madsen. I’m a senior consultant with RPI Consultants. I’ve been working with perceptive products, Hyland products, for a little over five years, but also have some experience with other OCR platforms. I specialize mainly in accounts payable solutions, but I also work with human resources and higher education.

And I’m a part-time Dungeon Master.

Alex Lindsey:
He’s a level three wizard. My name is Alex Lindsey. I’m a senior solution architect. I’ve got over six years’ experience working with a lot of workflow, automation processes, and really just focusing on integrations between systems. I do have a focus on accounts payable as well. I’ve been doing that for quite a while, and then I am a whiskey aficionado, level three.

Michael Madsen:
So today, we’re going to go over a little bit, I’ll go through the agenda and what we’re going to talk about. First, we’re going to go through a little bit about RPI Consultants, who we are, what we do. We’ll move into the actual Email Capture Service overview. We’ll go through the overview of what it is, and then some additional features with it. We’ll go through some use cases and examples, and then we’ll wrap up with questions.

Alex Lindsey:
So to start, we’ll talk about ourselves because we are narcissists here at RPI Consultants, at least Mike and I are. So a little bit about us, we have over 80 full-time technical experts. We have project managers, technical architects, consultants, all working to basically help you find solutions for your ERP integrations or your workflow processes, anything like that. We also offer managed services agreements. So if you are kind of in over your head as an administrator and you need some additional help, we can serve that. We set up a ticket system for you. And we also work with a lot of software firms, so