OnBase Diagnostics Console: Installation Guide & Overview

This article will give a brief overview of the OnBase Diagnostics Console, with advice provided by Senior Solutions Architect and OnBase Practice Lead for RPI Consultants, Sydney Isle. Simply put, the OnBase Diagnostics Console is one of the most powerful tools an OnBase Administrator has available to them. It provides comprehensive visibility into what’s going on “under the hood” in any OnBase environment. It is flexible, easy to use, and can be monitored in real time or run in the background (saving logs to a text file for later review).

1Make sure that Hyland Diagnostics has been installed on your application server. If you don’t see an icon on your desktop named “Diagnostics Console”, check the Services module on the server. Look to see if “Hyland Diagnostics Service” is installed and running.