OnBase Health Checks
Technical & Solution Based Health Checks
If your organization has been live with OnBase for 18 months or longer, chances are you’ve already exceeded any initial estimates or expectations for database growth, content storage, and the number of users! At best, this could mean that your solutions are not performing optimally. At worst, it means you have larger issues coming down the road.
Regular Technical and Solution Health Checks are critical to the support and ongoing maintenance of your OnBase implementation. Health Checks help to measure and compare actual system usage to initial expectations, giving you the ability to proactively address concerns and reallocate resources before they cause significant technical and functional issues like downtime, loss of data, or other business interruptions. Contacting RPI for a health check today will help to ensure that:
- Software and industry-standard best practices are being utilized
- Databases are free from corruption and allocated the appropriate space
- Application server is properly configured and has allocated resources in line with best practices
- Application Agents are properly configured and allocated ideal resources
- Log files and import directories are being reviewed & utilized correctly
- Systems and processes are running at their maximum potential
Why Should You Work with RPI Consultants?
Especially compared to Hyland Professional Services, RPI Consultants offers a number of unique advantages for your next Perceptive Content, OnBase, or Brainware project. We offer our customers a tailored and specialized experience and we are confident that we can beat any rate or timeline quoted by Hyland.
RPI Consultants is no longer a Hyland partner but we do have some of the most experienced Perceptive, OnBase, and Brainware consultants in the industry – and are actively supporting multiple Hyland projects for customers across all industry verticals.
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Services for OnBase by Hyland
RPI Consultants combines deep functional and industry experience with expert product knowledge to design, deliver, and support even the most complex Enterprise Content Management solutions using OnBase by Hyland product and solution suite.
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OnBase Knowledge Base
RPI Consultants is a recognized thought leader in the OnBase by HYland customer and user community. From Webinars to Tech Talks, and White Papers and Case Studies, we work to share our best practices, lessons learned, and knowledge with the community.
Our People are the Difference
And Our Culture is Our Greatest Asset
A lot of people say it, we really mean it. We recruit good people. People who are great at what they do and fun to work with. We look for diverse strengths and abilities, a passion for excellent client service, and an entrepreneurial drive to get the job done.
We also practice what we preach and use the industry’s leading software to help manage our projects, engage with our client project teams, and enable our team to stay connected and collaborate. This open, team-based approach gives each customer and project the cumulative value of our entire team’s knowledge and experience.
Don’t Just Take Our Word for it!
See What Our Clients Have to Say
Denver Health
“RPI brought in senior people that our folks related to and were able to work with easily. Their folks have been approachable, they listen to us, and they have been responsive to our questions – and when we see things we want to do a little differently, they have listened and figured out how to make it happen. “
Keith Thompson
Director of ERP Applications
Atlanta Public Schools
“Prior to RPI, we were really struggling with our HR technology. They brought in expertise to provide solutions to business problems, thought leadership for our long term strategic planning, and they help us make sure we are implementing new initiatives in an order that doesn’t create problems in the future. RPI has been a God-send. “
Skye Duckett
Chief Human Resources Officer
San Diego State University
“Our favorite outcome of the solution is the automation, which enables us to provide better service to our customers. Also, our consultant, Michael Madsen, was knowledgeable, easy to work with, patient, dependable and flexible with his schedule.”
Catherine Love
Associate Human Resources Director
Bon Secours Health System
“RPI has more than just knowledge, their consultants are personable leaders who will drive more efficient solutions. They challenged us to think outside the box and to believe that we could design a best-practice solution with minimal ongoing costs.”
Joel Stafford
Director of Accounts Payable
Aspirus
“Our relationship with RPI is great, they are like an extension of the Aspirus team. When we have a question, we reach out to them and get answers right away. If we have a big project, we bounce it off them immediately to get their ideas and ask for their expertise.”
Jen Underwood
Director of Supply Chain Informatics and Systems