Perceptive Content Upgrades

Perceptive Content / ImageNow Upgrades & Hardware Migrations

It is not uncommon for Perceptive Content / ImageNow customers to skip the latest Long-Term Release (LTR) or Enhancement Pack (EP). However, keeping your system up to date is not just about the latest and greatest features and functionality. Updates also provide important technical updates for database maintenance and storage growth – and ensures you stay in compliance with your SMSA.

Scheduling your next Perceptive Content upgrade doesn’t have to be a large investment. RPI Consultants has a team of technical architects and senior consultants who have successfully delivered hundreds of ImageNow upgrades at a fraction of the cost and time quoted by Hyland Professional Services.

  • Hardware Deployment & Pre-production Migration
  • Test & Resolve Database Compatibility Issues
  • Review & Updates iScripts and eForms for Compatibility
  • Identify and Resolve Scanner Compatibility Issues
  • Test & Update Application Plans, Views, and Capture Profiles
  • Project Management for Budget, Timeline, and Resource Scheduling

We also include a baseline technical and solution health check to find opportunities to simplify your system, improve performance, and reduce support.

Watch the recording of our recent webinar on Hyland’s latest release of Perceptive Content / ImageNow.

Why Should You Work with RPI Consultants?

Especially compared to Hyland Professional Services, RPI Consultants offers a number of unique advantages for your next Perceptive Content, OnBase, or Brainware project. We offer our customers a tailored and specialized experience and we are confident that we can beat any rate or timeline quoted by Hyland.

RPI Consultants is no longer a Hyland partner but we do have some of the most experienced Perceptive, OnBase, and Brainware consultants in the industry – and are actively supporting multiple Hyland projects for customers across all industry verticals. 

  • Competitive Hourly Rates Across All Roles

  • Minimum Project Management & Administrative Overhead

  • Resource Reliability, Availability, & Continuity

  • Deep Industry Experience & Cross Software Knowledge

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Services for Perceptive Content

RPI Consultants combines deep functional and industry experience with expert product knowledge to design, deliver, and support even the most complex Enterprise Content Management solutions using Perceptive Content / ImageNow.

Technical Architecture & Integrations

OSM Partitioning, Server & Network Architecture, Web Server & Web Services, System Integrations & Network Security

Process & Systems Assessments

System & Databases Performance, Data Storage & Scalability, Log Files & Exceptions, Process Analysis, Recommendations

Upgrades &
Hardware Migrations

Continuity Requirements & Documentation, Environment Provisioning, Upgrade Testing, Upgrade Readiness & Cutover

New Solution Design & Implementations

Solution Discovery & Scoping, Software Install & Integrations, Process Analysis & Design, Implementation, Training, & Go-Live

iScript & eForm Development

Custom Development and Programming for New iScripts and eForms or enhancements to current iScripts and eForms

Managed Services & Administration

Outsourced support for end-users and remote administration of systems and software solutions.

Contact Us to Get Started

Perceptive Content Knowledge Base

RPI Consultants is a recognized thought leader in the Perceptive Content / ImageNow customer and user community. From Webinars to Tech Talks, and White Papers and Case Studies, we work to share our best practices, lessons learned, and knowledge with the community.

Our People are the Difference

And Our Culture is Our Greatest Asset

A lot of people say it, we really mean it. We recruit good people. People who are great at what they do and fun to work with. We look for diverse strengths and abilities, a passion for excellent client service, and an entrepreneurial drive to get the job done.

We also practice what we preach and use the industry’s leading software to help manage our projects, engage with our client project teams, and enable our team to stay connected and collaborate. This open, team-based approach gives each customer and project the cumulative value of our entire team’s knowledge and experience.

Don’t Just Take Our Word for it!

See What Our Clients Have to Say

Denver Health

“RPI brought in senior people that our folks related to and were able to work with easily. Their folks have been approachable, they listen to us, and they have been responsive to our questions – and when we see things we want to do a little differently, they have listened and figured out how to make it happen. “

Keith Thompson
Director of ERP Applications

Atlanta Public Schools

“Prior to RPI, we were really struggling with our HR technology. They brought in expertise to provide solutions to business problems, thought leadership for our long term strategic planning, and they help us make sure we are implementing new initiatives in an order that doesn’t create problems in the future. RPI has been a God-send. “

Skye Duckett
Chief Human Resources Officer

Nuvance Health

“We knew our Accounts Payable processes were unsustainable for our planned growth and RPI Consultants offered a blueprint for automating our most time-intensive workflow – invoice processing.”

Miles McIvor
Accounting Systems Manager

San Diego State University

“Our favorite outcome of the solution is the automation, which enables us to provide better service to our customers. Also, our consultant, Michael Madsen, was knowledgeable, easy to work with, patient, dependable and flexible with his schedule.”

Catherine Love
Associate Human Resources Director

Bon Secours Health System

“RPI has more than just knowledge, their consultants are personable leaders who will drive more efficient solutions. They challenged us to think outside the box and to believe that we could design a best-practice solution with minimal ongoing costs.”

Joel Stafford
Director of Accounts Payable

Lippert Components

“We understood we required a robust, customized solution. RPI not only had the product expertise, they listened to our needs to make sure the project was a success.”

Chris Tozier
Director of Information Technology

Bassett Medical Center

“Overall the project went really well, I’m very pleased with the outcome. I don’t think having any other consulting team on the project would have been able to provide us as much knowledge as RPI has been able to. “

Sue Pokorny
Manager of HRIS & Compensation

MD National Capital Park & Planning Commission

“Working with Anne Bwogi [RPI Project Manager] is fun. She keeps us grounded and makes sure we are thoroughly engaged. We have a name for her – the Annetrack. The Annetrack is on schedule so you better get on board.”

Derek Morgan
ERP Business Analyst

Aspirus

“Our relationship with RPI is great, they are like an extension of the Aspirus team. When we have a question, we reach out to them and get answers right away. If we have a big project, we bounce it off them immediately to get their ideas and ask for their expertise.”

Jen Underwood
Director of Supply Chain Informatics and Systems