It is not uncommon for Perceptive Content / ImageNow customers to skip the latest Long-Term Release (LTR) or Enhancement Pack (EP). However, keeping your system up to date is not just about the latest and greatest features and functionality. Updates also provide important technical updates for database maintenance and storage growth – and ensures you stay in compliance with your SMSA.
Scheduling your next Perceptive Content upgrade doesn’t have to be a large investment. RPI Consultants has a team of technical architects and senior consultants who have successfully delivered hundreds of ImageNow upgrades at a fraction of the cost and time quoted by Hyland Professional Services.
- Hardware Deployment & Pre-production Migration
- Test & Resolve Database Compatibility Issues
- Review & Updates iScripts and eForms for Compatibility
- Identify and Resolve Scanner Compatibility Issues
- Test & Update Application Plans, Views, and Capture Profiles
- Project Management for Budget, Timeline, and Resource Scheduling
We also include a baseline technical and solution health check to find opportunities to simplify your system, improve performance, and reduce support.