Lawson Custom Training

Understanding the Software

RPI believes that custom end-user training and detailed process documentation are critical elements to any successful business software implementation.

Each organization has a unique way of doing business, and no single approach works for all.  RPI offers training strategies specifically tailored to your organizational needs.  We’ll help you provide relevant information when your employees need it, synchronizing our training plan to your implementation or upgrade.

In addition, we know that having accurate, up-to-date documentation of business processes is essential in providing existing and new hires with useful on-demand reference materials. Hence, RPI develops customized documentation by focusing on your business processes and developing easy-to-understand flow diagrams.

First-hand experience with web enabled and onsite strategies allows our trainers to propose a blended approach to meet the learning objectives of each audience. Let our experts manage you organization’s training efforts:

• Develop a comprehensive Lawson training strategy
• Design a curriculum plan
• Conduct “Train-the-Trainer” sessions
• Deliver upgrade differences training
• Write task-specific procedure guides
• Conduct knowledge assessment testing
• Customize online support
• Provide back-up instructors, and more