October is here, and that means cooler weather and shorter days are on the way. It also means that it’s back—Infor’s Cumulative Update (CU), that is (feels like we just did this in April.)
As a refresher, the CU is Infor’s twice-a-year roll out of new functionality inside CloudSuite. These releases are comprehensive, touching pretty much every corner of the cloud platform.
Over the next week, we’ll be covering the major enhancements released across each functional area, one post a day. We’re kicking off our Infor October CU 2026 coverage with the popular Workforce Management (WFM), where Infor introduced sizable enhancements to the flagship Time & Attendance and Multi-View Scheduler applications with a total of 34 updates combined!
Read on to learn about the general availability of the WFM GenAI Assistant as well as the other functionality now available as part of the update.
Key WFM Updates From the October 2026 CU
First up is Time & Attendance, which picked up 21 updates during the October CU.
T&A—WFM GenAI Assistant, General Availability:
The WFM GenAI Assistant is now “generally” available, allowing users a conversational way to get information, analyze workforce data, and take action across scheduling, time off, open shifts, and T&A. The assistant still requires provisioning inside your tenant before anyone can use it, but this is a great time to explore what it’s capable of.
For teams that would rather type a question than dig through menus and grids, this is a real shift in how CloudSuite WFM gets used day to day.
T&A—Quick View, Schedule Tab:
Quick View adds a new Schedule tab, letting supervisors filter who shows up in a saved view using scheduling criteria: activities, shift timing, schedule compliance violations, and other detail attributes. This view enables filtering directly on compliance violations and closes the gap between a scheduling rule getting broken and a supervisor being able to take action.
T&A—Approve Time Off, Employee Card Details:
Clicking an employee’s card in the Pending Requests view now surfaces their info, balances, and other pending requests right there, without leaving the approval screen. While it may seem like a small change, if you’ve approved 15 requests in a row and had to reopen five different screens just to check whether someone’s already burned through their PTO, you know this quality-of-life improvement is a major win.
T&A—Time Off Type, Daily Time Limitation:
Administrators can now cap the maximum time off, in minutes, an employee can request per day for a specific time off type. Every organization enforces its own time off policies, and this addition gives HR a hard guardrail for rules that used to run on trust and Excel spreadsheets.
T&A—Pay Group, Employee Lock Down Date:
A new pay group level lock down date stops employees from editing timesheets on or before that date, while supervisors keep full review, edit, and approve rights. These permissions play a crucial role in preventing last-minute changes. Gone are the days of a manager having to spend extra time to approve time before payroll closes.
T&A—Reporting, Background Execution:
On-demand reports can now be generated in the background as a PDF or Excel attachment delivered by email, instead of tying up the requester’s screen until it finishes. For organizations running long compliance or payroll reports across multiple locations, this is a major time back in the day.
T&A—Supervisor Approval Worksheet, Shift Detail Hover:
Hovering over scheduled hours in the Approval Worksheet now surfaces shift details and comments. Previously, accessing this information required multiple clicks to find. Another quality-of-life improvement that ultimately saves a supervisor from clicking into three different screens just to see the details of the scheduled shift.
In addition to the changes detailed above, a number of smaller Time & Attendance changes were rolled out as well. Here’s a closer look at those:
- Quick View’s selection modal now shows a Date Selection column, so users see the date range tied to a view before selecting it.
- A new “Include Sub-teams” checkbox lets supervisors scope a single Quick View across all descendant teams instead of selecting each one.
- Quick View’s Information Grid gets column personalization, a new Aggregated Time Code Hours column, and a “View in timesheet” action that jumps straight to the Daily Timesheet.
- Approve Time Off can load its calendar by specific employees, not just by team.
- New security keys let administrators control who can see the Approve and Deny buttons by security group.
- The Add Time Off Request dialog now supports User-Defined Fields and Flag fields, for capturing job, project, or cost center data.
- Off-Cycle payroll export tasks can define a custom output file path, file name mask, and file extension without changing the export type.
- Employees and supervisors can view and edit Work Summary flags and UDFs directly in the Self-Service Portal timesheet.
- The ChangeToTimeCode rule parameter can be left blank, so a rule changes only the hour type without forcing a time code change too.
- A new checkbox preserves an employee’s existing shift pattern offset when reassigning or recreating shift patterns.
- The Weekly Overtime Plus rule gets three new parameters for allocating to non-home dockets and excluding specific time codes or hour types from that logic.
- The Guarantees Plus rule adds an Occurrence Time Gap parameter, defining the minimum gap between work details for each to earn its own guaranteed premium.
- Supervisor Summary’s Daily View adds new filtering, work summary level authorization, a job description filter, and clickable employee names that jump to timesheets.
- Enhanced Query Export now supports configurable delimiters and an option to disable automatic double-quote enclosing in exported CSV files.
Multi View Scheduler (MVS) picked up 13 updates, and we explain them in detail below:
MVS—Float History, “Last Float” Date Tracking:
A new Float History maintenance form tracks and displays every time an employee has been floated to another unit. If you work in an environment where staff routinely float between departments to cover gaps, this added feature gives schedulers a record to point to, instead of relying on memory or a team’s sense of fairness when deciding who should float next.
MVS—Manage Schedule, Coverage Panel Icons:
The coverage panel now shows visual staffing indicators, icons and fill rate percentages, on parent and summary rows. Instead of doing the math themselves, schedulers can see scheduled headcount against requirements at a glance.
MVS—Master Rotation/OTS, REPLACE Publish Exceptions:
The Master Rotation and One-Time Schedule publishing conflict framework now supports REPLACE_ALL and REPLACE_LAST options for Book Off and single swap scenarios.
Publish exceptions now resolve according to rules a scheduler sets, rather than manual cleanup after the fact.
MVS—Self-Scheduling, Automated Process Creation:
A new RTSS Automation Setup Task in the Job Scheduler automates the creation of self-scheduling processes. Administrators no longer have to manually build a new recurring process for every scheduling period.
MVS—Team Billboard, Maximum Overlap Minutes:
Team Billboard configuration adds a Maximum Overlap Minutes setting, so shift visibility on the billboard can be controlled by a time-based threshold alongside the existing percentage-based one. That gives administrators finer control over what shows up on a busy billboard.
MVS—Master Rotation, Delete in Draft Mode:
Schedulers can now delete a Master Rotation outright while it’s still in Draft status.
No more abandoned drafts sitting around after a plan changes before it ever goes live.
The remaining Multi View Scheduler updates are smaller but definitely still worth knowing. Check them out:
- ASV Shift History now shows the actual user who made a change, not just the proxied user, controlled by a new team-level configuration key.
- Team group headers on the schedule grid, coverage panel, and Approve Time Off screen now follow the sort order set on the Team maintenance form.
- Job group headers follow the same idea, sorted per the Job maintenance form.
- Shift splitting now supports relief shifts created after a float or book off transaction in Advanced Scheduling View and Central Staffing.
- Master Rotations, One-Time Schedules, and OTS Templates can be renamed directly from within the schedule view.
- OTS Template dialogs now warn users when adding, deleting, or versioning rows won’t affect existing schedules.
- Master Rotation and OTS creation now supports dual team hierarchy, including employees whose alternate home team matches the selected unit.
Make the Most of the WFM Updates
Infor’s 2026 October CU list for WFM runs from screen-level polish to a genuinely new way of working with CloudSuite through the GenAI Assistant. We hope these notes from the field help you process and evaluate what’s now available in the cloud.
If your team wants a second opinion on what’s worth turning on first, or help getting the WFM GenAI Assistant provisioned and useful to your supervisors, RPI’s WFM consultants can walk through the October 2026 CU against your specific configuration. Contact us below to learn more about how we can help you prioritize and enable these new enhancements.
Infor CloudSuite WFM October 2026 CU FAQ
1. What’s new for Workforce Management in Infor CloudSuite’s October 2026 CU?
The October 2026 CU adds 34 updates to CloudSuite WFM, split across Time & Attendance and Multi-View Scheduler. The headline is general availability of the WFM GenAI Assistant, a conversational tool for scheduling, time off, and open shift questions. Other updates touch approval workflows, payroll export options, reporting, and healthcare-focused scheduling tools like float history tracking.
2. How many WFM updates shipped in the October 2026 CU?
Infor’s October 2026 CU includes 21 updates to Time & Attendance and 13 to Multi-View Scheduler. Most are targeted, screen-level improvements, like new Quick View filters or approval worksheet details, rather than large new modules, though the GenAI Assistant’s general availability is a bigger shift in how people interact with the system day to day.
3. Do the October 2026 CU updates apply automatically?
Some do, and some don’t. The WFM GenAI Assistant has to be provisioned in the tenant before anyone can use it. Most Quick View, Time & Attendance, and Multi-View Scheduler changes appear as soon as the CU is applied, but organizations with custom security roles should confirm new element security keys, like the ones added for Approve and Deny buttons, are configured for the right groups.
4. What is the “last float” date feature in Multi-View Scheduler, and why does it matter for healthcare organizations?
It’s a new Float History maintenance form that tracks and displays every time an employee has been floated to another unit. For healthcare organizations, where staff regularly float between departments to cover gaps, it gives schedulers an actual record to point to instead of relying on memory or goodwill when deciding who floats next.
5. Who should review the October 2026 WFM CU notes before it goes live?
Supervisors, scheduling administrators, and payroll teams all have something to check. Supervisors will notice the Quick View and Approve Time Off changes right away, schedulers should look at the Multi-View Scheduler updates around Master Rotation and OTS handling, and payroll or HR teams should review the new Pay Group lock down date and off cycle export options.
