Index and Search Unstructured Content with Enterprise Search by Hyland

Every organization suffers from huge amounts of unstructured content, often in the form of important data and information printed on scanned images and PDFs, but also buried in enormous ERP and other system databases. Finding the right document or record becomes a time and energy intensive process, creating unnecessary costs for the entire organization.

Enterprise Search by Hyland is a robust and powerful indexing and search engine that can be integrated to almost any database or file sharing system, including ERPs, ECM systems, SharePoint, and even other websites.

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Transcript

Alex Lindsey:
Hello and welcome to another Webinar Wednesday with RPI consultants. Today we’re going to be talking about how to index and search your unstructured content and data with Enterprise Search offered by Hyland.

A few housekeeping items to start with. Webinars will be recorded and shared on our blog and our YouTube channel, which is super fancy. That should be posted within a few days after we present this. For those of you dialing in today, the slide deck will be shared via email immediately following this webinar. We also have a web moderator standing by, so if you guys have any questions, feel free to put that into the question pane for your GoToWebinar and that will show up and we’ll take questions at the end. If you have any ideas for any additional webinars that you’d like us to cover, any solution specific items, any software specific items, we’d be happy to hear your guys’ input or ideas and be happy to accommodate that.

As one other follow up, we do have one more webinar today covering some of the OnBase applications that are available to you guys. I highly recommend you guys register and do that as well. It’s going to be a nice informational topic. So yes, we’ll go ahead and get started.

Little bit about us today. Myself, I’m Alex Lindsey. I’m a Senior Solutions Architect with RPI Consultants. I’ve been working with a lot of the ECM products, Perceptive Content or ImageNow, OnBase, as well as some OCR technologies, like Brainware specifically, for a lot of years. [inaudible 00:01:37] down in accounts payable and some other weirder solutions that you might have seen out there. As a fun aside, I am a whiskey advocate and a novice ax thrower.

Derreck Mayer:
I am Derreck Mayer, Senior Consultant here at RPI. I’ve working with Perceptive Content and that suite of products for over eight years now including Intelligent Capture. I focus on accounts payable, back office, as well as higher education and client training. I’ve done a lot of that stuff. In my free time, I do a lot of podcasting.

Alex Lindsey:
He’s really good at it.

Derreck Mayer:
Thank you.

Alex Lindsey:
On our agenda today, we’re going to talk a little bit about RPI Consultants because we are narcissists and that’s just what we have to do. Then we’re going to jump right into Enterprise Search by Hyland. We’ll talk about a few additional use cases and demos just to kind of get your brain spinning around how you could actually use this products. Then we’ll close out with some considerations for you guys to see if this actually is right for you, and open it up for questions from there.

A little bit about us. We’ve been working in this space, ECM, OCR technology, and ERP specific for Lawson for over 18 years. We have 80 plus full-time technical resources that can cover the breadth of industries and solutions that you guys may have. We have offices located in Baltimore, Tampa, and Kansas City, where we are broadcasting from here today. If you guys have need for any technical advice, solution design, or implementation, upgrades, or even managed services, if you have a large solution base or many solutions that you need support with on an ongoing basis, we’d be happy to help you out with there.

Derreck Mayer:
All right. Let’s take a look at Enterprise Search by Hyland and what that is. In short, Enterprise Search is a powerful search engine, similar to a Google or a Bing. However, searching across the data and documentation throughout your organization. It also performs OCR on that data and documentation. Rather than just handling structured documents, it also handles semi-structured, and totally unst