A Speed Session on Infor Public Sector with RPI Consultants

Spend 30 minutes with RPI talking about RPI and Infor’s Public Sector. Meet Joe Hoover, RPI’s National Director for Public Sector, who has 20+ years’ experience with Infor (Lawson), ERP, and the Public Sector. He’ll be joined by Richard Leigh Stout, RPI’s Chief Technologist and a prolific presenter on the Infor Technology stack.

Together they’ll briefly discuss how to get ready for Infor’s v11 ERP, a road-mapping exercise for Public Sector, the ups and downs of on-premise installation vs. the Cloud, and current trends in the Public Sector. Finally, get a run-down of the topics we’re covering of interest to Public Sector professionals in this webinar series as well as the details on RPI’s new Public Sector Webinar series.

Transcript

Greg Pollard:

Okay, I’ll start it off. I’m a partner with RPI, probably a familiar face to some of you. I kind of help support a lot of aspects of our organization, mainly on the back end. And I’ll just be doing a quick about RPI in a little bit after we get our introductions done here. Joe.

Joe Hoover:

Thank you, Greg. I’m Joe Hoover, I’m the national director of The Lawson Practice. I have over 25 years of ERP implementation experience with Lawson. I’ve helped cities and counties implement ERP. In addition to three statewide implementations, I’ve been involved in a lot of things within the Lawson Public Sector space. And pass it on to Richard.

Richard Leigh Stout:

Hi, Richard Leigh Stout, I’m a partner with RPI. Over the past few years, I’ve taken a leadership role over our technical services practice as well as helped our customers move forward with cutting edge Infor technology, and been involved in CloudSuite implementations on the HCM and FSM side.

Bill Geddy:

Perfect. And I’m the guy that didn’t introduce himself at the beginning of the webinar. My name is Bill Geddy, I’m the VP of sales and marketing for RPI Consultants, been in the space for about 20 years. Probably several of you have seen my face before. I’m here to kind of push this along and to help make this webinars series happen over the next 10 days.

Greg Pollard:

Excellent. Thanks Bill. And yeah, I know you’re often short on words, so that’s probably why you couldn’t think of introducing yourself. So we’ll see some of that later. Oh, and we have an animation here. There is a Bobblehead.

Bill Geddy:

[Who’s that? 00:01:54] [inaudible 00:01:52] Bobblehead.

Greg Pollard:

Yeah, exactly. Some of you might’ve been lucky recipients of those at Inforum. So just quickly, this is our agenda that we’re going to run through. This is going to be fairly quick, not super in depth on too many things here, give you an overview. I won’t walk through this in detail. We’ll jump right into it. Of course, we do need to just say a little bit about RPI. Many of you, again, probably know of us, have worked with us, and we are an alliance partner of Infor’s. We are CloudSuite specialized. We’ve been on the cutting edge of many of the new technologies.

Greg Pollard:

We had a large presence at Inforum. Many of you, again, might’ve seen us there. We bring a large team because we want our customers to interact with as many people as possible, get some questions answered, get a picture of the whole team. Overall, in our practice we have over 90 consultants. We do service the full Infor Lawson market, all functional areas, technical and many other specialties as well.

Greg Pollard:

You probably have seen some of our other webinars, perhaps. We are a recognized thought leader in the space. We do kind of push the envelope and get ahead of some things to try to have that dialogue with our customers. And we presented user groups and community events and so forth. We are obviously very deeply invested in this community, in you. And you will hopefully see much more of that this week and next week with all of our webinars.

Greg Pollard:

I won’t go through these in detail. There’s a few slides here, just so you have the links in the PowerPoint document when you get them. There’s an about RPI if you haven’t seen that. And there’s, well, one customer testimonial that we have from Atlanta Public Schools, the CHRO there that was kind enough to join us last round of webinars. And then we also have Todd Stratton from Infor on product management side that has done a couple of webinars with us as well, and talks a little bit about, I believe the culture at RPI and so forth.

Greg Pollard:

So here’s the last overview slide and then we’ll get into the meat of it. RPI in the Public Sector, we’ve been servicing our Public Sector customers for quite some time, but we’re putting a new focus on it because we do see that the solution set is a great fit for expanding in the Public Sector. We are aligned with Infor’s Public Sector management team, so we are keeping up with the direction and the trends there.

Greg Pollard:

And we are advocates of the new technology and all the flexibility that that does provide for all customers, but specifically in the Public Sector. And really what we’re going to get into here next and I’ll hand it over to Joe is to provide some high level insights into the market trends from some of our surveys that we’ve done. Here you go, Joe.

Joe Hoover:

Thank you, Greg. As you can see here, we have produced surveys, we’ve issued a survey, and this was done before the Inforum 2018, we had close to 600 respondents from 300 different organizations. Within that sample size, within that respondent group, 24% of those are directly related to Public Sector. And within the Public Sector arena, our respondents for many different types of folks, which 32% were directors or above and 68% were managers or above.

Joe Hoover:

And what you’ll see here is that there’s a large amount of folks that were part of that survey. And what we’re going to do now is share with you the information related to that survey. Of the top five relevant questions that were asked, one of them was, “do you have a strategic roadmap with ERP?” And as you can here, 41% of the respondents said they did not. And that’s a really important component here to think about because as you move forward with your Infor Public Sector investment, there needs to be a strategic roadmap that helps your organization plot the next activities related to the Infor deployment. That’s something to think about there.

Joe Hoover:

On our next slide we talk about the question related to, how are you positioned to make a move to the GHR Infor CloudSuite? And as you can see here, majority of the folks have kind of made that commitment, but you have about 28% of those that surveyed that needed some help in terms of figuring out the plan to move to the Infor CloudSuite HCM. So that’s one of the important data points in our market trends, as it relates to the financial supply chain management suite. As you can see here, folks are making progress into moving in that direction. However, we have about 17% of the respondents who are still in need of help in trying to plan that out. And one of the things that we here at RPI offer is additional assistance in helping you get there.

Joe Hoover:

The next slide I want to present is, moving to the entire Infor CloudSuite application. That’s a FSM, HCM, and version 11. As you can see here, there is 27% of respondents who have not thought about that quite yet. And that, again, plays into the strategic roadmap. We feel it’s very important that the Public Sector community, the Public Sector organizations get better prepared in an overall strategic roadmap and helping themselves, and move to the latest features and capabilities of the product. And on our final question here, what Infor Public Sector is thinking about the ERP cloud. As you can see here, there’s a majority of the respondents who haven’t considered moving to the cloud yet. And the cloud is a very important aspect of the evolution of the Infor product, and we have Richard here that will be talking more about that shortly. And with that, I’m going to turn it over to Richard.

Richard Leigh Stout:

Thanks Joe.

Bill Geddy:

I just throw out a couple comments about the survey and one is, the survey was done by a diversity of people, leaders and users, doers. So it’s not just lopsided on one side. Good representation across the Infor marketplace. Another is, I think one of the trends in the comments that I saw in the survey were that a lot of people just didn’t have the information they needed to move forward. And so that is kind of the Genesis of why we do these webinar series.

Bill Geddy:

And then lastly is, there’s a lot of things on everybody’s plate. They’re trying to figure out how to fit it all into a puzzle to make it work. And again, that’s a process that needs to happen. I think my closing comment on the survey is, if you’re not there yet, if you haven’t considered the cloud, or if you’re not ready to move to virtual life, you’re not alone. There’s a lot more people just like you out there. There’s a community of effort to help you get there and we’re there to help you touch that community.

Richard Leigh Stout:

Right. Over the next couple of years we’ll see Infor’s mainstream Public Sector offering transition from Lawson to CloudSuite Public Sector. And that’s really a once in a generation opportunity to rethink some of the core structural decisions that were made when Lawson was implemented, and build out a software platform for the next 10 or 20 years. We’re at a critical juncture. And to help navigate that change, RPI Consultants is investing in our community, offering a lot of information. We’ll talk about a couple of upcoming webinars on Thursday, where we’re going to dive in to some CloudSuite specific topi