ImageNow

Perceptive Content / ImageNow Upgrades

You Don’t Have to Do It Alone

Is your organization falling behind on ImageNow upgrades and approaching the point where you’re so delinquent your host applications won’t support it until you get up to speed?  If so, you’re not that different from many organizations.  IT departments often don’t have the capacity to handle as many “special projects” as typically come up over the course of a year – particularly when involving complicated enterprise software such as ImageNow.

ImageNow 6.6 has reached end of life (EOL) and is no longer supported by Perceptive Software / Lexmark. Version 6.7 support ends June of 2017.

Whether you’re upgrading from Perceptive ImageNow 6.7 to the newly named Perceptive Content 7.1.5 or from ImageNow 5.1 to Perceptive Content 7.1.5, RPI has the experience to guide you through your upgrade every step of the way.

With over sixteen years of experience helping clients of all sizes with their ImageNow upgrades you can rest assured that with the assistance of RPI, your upgrade will be a success.  Additionally, our enterprise resource planning (ERP) expertise can save you time and money.

Our ImageNow consultants have experience handling upgrades from planning to implementation, including:

  • Database compatibility issues
  • ImageNow iScript and ImageNow eForm review and update to maintain compatibility
  • Scanner compatibility issues
  • Application server compatibility issues
  • Training on user interface changes and new ImageNow functionality
  • Recreation of application plans, views, and capture profiles
  • ImageNow upgrade installation and troubleshooting
  • Temporary or permanent outsourced support desk
  • System design and implementation to incorporate new functionality
  • Custom ImageNow iScripts and eForms
  • Project Management of the Entire Upgrade Process

If your organization is in need of a Perceptive Software ImageNow upgrade, implementation, or if you simply want to talk with our consultants to see if Perceptive Software can help increase your productivity, please contact us today.

Our partnership with RPI Consultants helps us ensure customers can effectively use Lawson products to make their business processes simpler and more cost-effective.

Brian SterrettLawson Software

RPI was flexible to work with our schedule and meet our specific needs. With their help we were ready to move forward with our upgrade.

Tom FarryBon Secours Health Systems

One planning phone call and one follow-up call once our script was written and we were live! Responsive, Professional, Integrity that’s how I would describe RPI Consultants.

Meg KobalterBarton Memorial Hospital

Our [ImageNow] launch was an immediate success. I have to say that after a few months of working with RPI, I wasn’t surprised.

Craig Hopkins, Finance Implementation LeadSisters of Charity of Leavenworth Health Systems

We understood that we required a robust, customized solution. RPI not only had the expertise with ImageNow, they listened to our needs and helped make sure it was a success.

Chris Tozier, Director, IT DepartmentInternational Speedway Corporation

RPI has more than just knowledge. The consultants I have worked with are personable and are leaders who will drive towards a more efficient solution. As a result, we are now recognizing a significant return on investment, with minimal impact to operations.

Joel StaffordBon Secours Health System

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