ImageNow

Perceptive Content / ImageNow Documentation

RPI Can Write Your Perceptive Content / ImageNow Documentation

ImageNow is a robust, enterprise-class content management solution that is highly customizable to fit your organization’s specific needs.  As a result of this unique customization, the available one-size-fits-all help files may not answer all of the questions your users have about your organization’s ImageNow solution.  Let our senior consultants create an easy to follow training and reference manual that will enable your users to quickly learn how to use your ImageNow configuration, and easily reference anything at a moment’s notice.

Having top notch custom ImageNow solutions with the appropriate workflows built in means nothing if the people using it are stuck with inadequate help guides or generic and confusing tutorials.  We can simplify your training process and give you something tangible that will allow you to gain maximum value from ImageNow.

RPI can provide complete documentation of your customized ImageNow environment.  Our ImageNow consultants have years of experience designing, implementing, and administering ImageNow systems and providing industry-related best practices.  We will create new documentation customized to your specific ImageNow environment including user guides and job aids for individual tasks and users.  RPI can also update any existing documentation to match your current ImageNow environment and any improvements that have been made.  Some of the materials we regularly create include:

  • ImageNow Solution Design Document
  • Business process flow diagrams
  • iScript requirements and process
  • Instructions for usage of eForms
  • Job Aids
  • User Guides
  • Integration points with other software systems such as ImageNow Lawson integrations and ImageNow PeopleSoft integrations
  • ImageNow end-user FAQs
  • ImageNow Kofax Integrations and ImageNow Brainware Integrations for Accounts Payable, Transcripts, and other intelligent capture solutions

These are just a few examples and we would love to discuss more.  Please contact us now to discuss how we can assist with your ImageNow documentation.

I’d just like to say that the folks you brought to bear were top-notch technically and very professional representing your company. Thank you again for your responsiveness and the long after hours of support. I personally appreciate it.

Eric BuhringVice President Application Services, Teletech Technology

Our partnership with RPI Consultants helps us ensure customers can effectively use Lawson products to make their business processes simpler and more cost-effective.

Brian SterrettLawson Software

RPI was flexible to work with our schedule and meet our specific needs. With their help we were ready to move forward with our upgrade.

Tom FarryBon Secours Health Systems

One planning phone call and one follow-up call once our script was written and we were live! Responsive, Professional, Integrity that’s how I would describe RPI Consultants.

Meg KobalterBarton Memorial Hospital

Our [ImageNow] launch was an immediate success. I have to say that after a few months of working with RPI, I wasn’t surprised.

Craig Hopkins, Finance Implementation LeadSisters of Charity of Leavenworth Health Systems

We understood that we required a robust, customized solution. RPI not only had the expertise with ImageNow, they listened to our needs and helped make sure it was a success.

Chris Tozier, Director, IT DepartmentInternational Speedway Corporation

RPI has more than just knowledge. The consultants I have worked with are personable and are leaders who will drive towards a more efficient solution. As a result, we are now recognizing a significant return on investment, with minimal impact to operations.

Joel StaffordBon Secours Health System

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