ImageNow

Perceptive Content / ImageNow Health Checks

Keep Your Systems Running Smooth

If your organization has been running ImageNow for two years (or longer) it is probably time for an ImageNow Health Check of your system.  ImageNow is a database and resource intensive enterprise-grade application that requires regular maintenance to keep everything running smoothly.  This pertains to both the technical and business applications of your ImageNow configuration.

RPI is an expert in ImageNow, and has helped dozens of organizations implement custom solutions since the 1990s.  We are able to thoroughly assess your ImageNow solution and step in front of any potential issues, before they become a problem.  By taking pre-emptive action to ensure your system is fully healthy, you can avoid large costs down the road which oftentimes spring from a neglected ImageNow system.

RPI’s ImageNow Consultants

We will analyze your solution to ensure:
  • Best practices are being utilized
  • Databases are free from corruption
  • Databases are allocated the appropriate space on the ImageNow database server
  • Application server is properly configured and has been allocated resources in line with Perceptive’s Software’s best practices for ImageNow
  • Agents are properly configured and allocated acceptable resources
  • Log file and import directories are being properly maintained
  • The version of ImageNow being utilized is up to date with patches and does not require an upgrade to be considered eligible for support by Perceptive Software and third party host applications
  • Your organization’s investment is maximizing its potential by reviewing options for third party application integrations

This is also a great time to speak with RPI about the future of your ImageNow and other systems.  RPI can help plan future ImageNow system designs and implementations so that your business can continue uninterrupted.

If your organization is due for an ImageNow Health Check please contact us today to discuss how we can help.

I’d just like to say that the folks you brought to bear were top-notch technically and very professional representing your company. Thank you again for your responsiveness and the long after hours of support. I personally appreciate it.

Eric BuhringVice President Application Services, Teletech Technology

Our partnership with RPI Consultants helps us ensure customers can effectively use Lawson products to make their business processes simpler and more cost-effective.

Brian SterrettLawson Software

RPI was flexible to work with our schedule and meet our specific needs. With their help we were ready to move forward with our upgrade.

Tom FarryBon Secours Health Systems

One planning phone call and one follow-up call once our script was written and we were live! Responsive, Professional, Integrity that’s how I would describe RPI Consultants.

Meg KobalterBarton Memorial Hospital

Our [ImageNow] launch was an immediate success. I have to say that after a few months of working with RPI, I wasn’t surprised.

Craig Hopkins, Finance Implementation LeadSisters of Charity of Leavenworth Health Systems

We understood that we required a robust, customized solution. RPI not only had the expertise with ImageNow, they listened to our needs and helped make sure it was a success.

Chris Tozier, Director, IT DepartmentInternational Speedway Corporation

RPI has more than just knowledge. The consultants I have worked with are personable and are leaders who will drive towards a more efficient solution. As a result, we are now recognizing a significant return on investment, with minimal impact to operations.

Joel StaffordBon Secours Health System

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