Lawson Business Intelligence

Make the most of your investment by delivering the right information to the right people at the right time, empowering your staff to make informed decisions, to act proactively, and to serve your customers better.

How can RPI help?

With years of business process optimization experience under our belts, RPI knows the value of good information. The right data to the right people at the right time – every dashboard, report, and smart note we design adheres to this tenet. And we know how to keep it simple and avoid “notification fatigue”.

• Determine actionable metrics – RPI looks under the hood to analyze your business processes piece by piece.  Our expert resources then help you determine what metrics have value in measuring the effectiveness of your operation.

• Design easy to read reports – Reports are meaningless if your staff fails to read or understand them.  Our Crystal Reports experts know how to develop, migrate, test, and deploy user friendly reports.

• Develop informative dashboards – Our team understands that effective dashboards take a holistic view of how transactions flow across the system, highlighting where more attention is warranted.

• Deliver timely information – If your information arrives late, the opportunity is lost.  Catch problems and act before your customer notices an issue by leveraging the latest bursting and smart notification technologies.

• Install and upgrade – Our certified technology consultants cover your LBI deployment from end to end, ensuring a rapid and successful implementation.

About Lawson Business Intelligence

Lawson Business Intelligence (LBI) is Lawson’s organization-wide reporting suite. Components include Framework Services, Reporting Services, Smart Notifications, and Scorecard. Reporting Services is powered by Crystal Reports.

Report Bursting

Actionable reports, tailored to each person’s specific needs and job function, are “burst” to users, delivering critical information. Help decision makers focus on the important facts by delivering a report customized to their specific area. Develop one overall financial report and let managers explore only within their own accounting unit.

Smart Notification

Proactive e-mail notifications with links help you find fast solutions to problems that occur during the normal course of business. Smart Notes help bring critical time-sensitive information to the forefront by appearing in e-mail inboxes, instead of waiting for users to view a report. Fast-track a high priority payment, or expand on the built-in Process Flow notifications, such as escalating an in basket when several items have been waiting a day or more.

Role-based Dashboards

Quickly identifies problems so you can respond. Dashboards can be customized with charts, notes, comments, even color-coded “traffic light” alerts that highlight critical events and metrics to help manage corporate objectives.  And you can access more detail with a click of a mouse. Let employees work smarter, not harder, by brining key information from many screens together on one page. Simplifying the process of information gathering reduces training time so new staff can ramp up in no time.

Data from many sources, not just Lawson

Lawson may be your ERP system, but it’s not your only system. LBI can crunch data from any database to power reports, dashboards, and smart notes. You can even combine data elements from multiple systems.